Cloud Call Center - List of Manufacturers, Suppliers, Companies and Products

Cloud Call Center Product List

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Cloud Call Center System "Cloco"

Equipped with a reporting feature! A low-cost call center system that does not require a conversation line.

"Cloco" is a cloud call center system equipped with a reporting feature that allows for smooth evaluation of operators and operational reporting. As it is a cloud-based system utilizing an internet environment, it can be used anywhere without location restrictions. Additionally, it is suitable for streamlining supervisor tasks as it allows for checking the current status of operators and extracting past data. 【Features】 ■ Call queuing ■ Mute, park hold, and transfer options available ■ All calls recorded ■ IVR (Interactive Voice Response) ■ Conference calling / text chat functionality ■ Outbound capabilities *For more details, please download the PDF or feel free to contact us.

  • Company:Cloco
  • Price:Other
  • Other Software

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Cloud Call Center System 'ftel'

Next-generation web phone that allows you to make calls using just a browser!

"ftel" is a cloud call center system equipped with features such as IVR/CTI/ACD and call recording, without the need for a telephone line. There is no need to prepare dedicated devices or equipment like business phones or telephone lines; it can be used anywhere as long as you have a computer, internet connection, and USB headset. You can use it with the same feeling as "regular phones" like landlines or mobile phones, so you won't feel confused even if it's your first time using it. Please feel free to contact us if you have any requests. 【Benefits of Implementation】 ■ Can be implemented if you have a PC, internet connection, and headset ■ Can make and receive calls from home ■ Cost-effective and easy implementation due to cloud configuration ■ All calls can be recorded (unlimited capacity) ■ Can obtain 050, 0120, and 0080 numbers, etc. *For more details, please download the PDF or contact us.

  • Other Software
  • CRM (Customer Relationship Management System)

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